"The best of us must sometimes eat our words."
— J. K. Rowling: British fantasy author (Harry Potter and the Chamber of Secrets)
So true.
And, when we do have to eat our words, we rarely forget our misstep. I will always remember my worst offences. Always.
I think that my personal experience making some real communication gaffes in the past is what has led to my interest in promoting effective communication skills.
Words taste terrible; have some pasta instead.
the communication guru
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